SUPPORT
Her Herbs Endometriosis Companion
Need help? We're here for you.
If you have any questions about the Her Herbs Endometriosis Companion app, you'll find answers to the most common ones below. If you need further assistance, please don't hesitate to get in touch.
Frequently Asked Questions
How do I get started?
Download the app from the App Store and follow the guided onboarding. It takes about two minutes to set up your profile, and then you're ready to start your daily check-ins.
Is my data safe?
Yes. All of your personal data is stored exclusively on your device. Nothing is sent to a server, and nothing is shared with anyone. Your health information belongs to you.
How do I cancel my subscription?
You can manage or cancel your subscription at any time through your iPhone's Settings > Apple ID > Subscriptions. Her Herbs does not process payments directly.
What is included in the free version?
The free tier includes the daily check-in, journal, and daily affirmations. Premium unlocks Support Cards, cycle-phase wellness tips, breathing exercises, your Wellness Score, and the Flare Forecast.
Is this medical advice?
No. Her Herbs is an educational wellness companion, not a medical service. The app does not diagnose conditions or prescribe treatments. Always consult a qualified healthcare professional about your health.
I found a bug or have a suggestion.
We would love to hear from you. Please email us at admin@herherbs.com.au with as much detail as possible and we will get back to you as soon as we can.
Contact Us
Email: admin@herherbs.com.au
Website: https://herherbs.com.au
We aim to respond to all enquiries within 48 hours.
© 2026 Her Herbs Pty Ltd. All rights reserved.